CHAPTER 7
HUMAN RESOURCE
DEVELOPMENT AND MANAGEMENT
7 HUMAN RESOURCE
DEVELOPMENT AND MANAGEMENT (SOCIAL SECTOR DEVELOPMENT)
7.1
ASPIRATIONS IN HUMAN RESOURCE DEVELOPMENT AND MANAGEMENT
Malawians, aspire to have adequate and good quality social services
especially education and health; and efficient and effective utilization
of human resources in both the public and private sectors.
7.2 STRATEGIC
CHALLENGES AND OPTIONS
7.2.1 Improving Health
7.2.1.1 Strategic Challenge
The following are among the most serious problems facing the health
sector in Malawi: many people have no access to health services; there
are weak management systems at all levels of the health delivery system;
there is inadequate financing of health services; there are poor linkages
with traditional medicine; there is high infant mortality and maternal
mortality; there is widespread malnutrition among children; there is poor
quality of health services at all levels of the health delivery system;
and there is a high incidence of the HIV/AlDS, pandemic which has resulted
in serious social, economic and health problems.
The strategic challenge to achieving better health in Malawi includes
provision of adequate social services, and improving the availability,
accessibility, and quality of health services.
7.2.1.2 Strategic Options
The options to achieving better health in Malawi include:
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improving programmes on preventive health; providing essential clinical
services,
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strengthening health technical support services, improving human resource
management, strengthening and rationalizing health financing; improving
quality and coverage of health services; strengthening links with traditional
medicine; and improving the management of health services;
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improving primary health care particularly public health and essential
clinical services;
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strengthening Health Technical Support Programmes through improved management
and ensuring availability of pharmaceuticals and drugs; building more and
appropriately designed and equipped hospitals and health centres;
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improving human resource management by providing adequate supply of trained
personnel at all levels of the health delivery systems; providing training
opportunities for all cadres of health personnel; providing better remuneration
packages; improving supervision; and proper deployment of staff;
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improving quality and coverage of health service by types of services at
each level of the health delivery system; improving management; encouraging
more private sector and non-governmental organizations to enter the health
sector; improving customer oriented services; protecting the rights of
both patients and health workers; and improving communication between police
and hospitals;
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improving management of health services by decentralizing; promoting intersectoral
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relationships; ensuring greater community involvement in health delivery;
and strengthening coordination between health providers;
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improving and rationalizing health financing by increasing budgetary allocation
to the health sector; improving budgetary allocation to priority areas
within the health sector; increasing allocation of the health budget to
rural and peri-urban areas; expanding and strengthening the system of private
patients wards in hospitals; introducing Information Education and Communication
(I.E.C.) programmes in cost sharing; introducing drug revolving funds and
expanding the coverage of health insurance and; contracting out some services;
and
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strengthening links with traditional medicine through provision of research
and development (R and D) in traditional medicine, promoting interaction
between traditional and clinical practitioners.
7.2.2 Improving Education
7.2.2.1 Strategic Challenge
Due to low incomes in the country, most people are unable to meet the
cost of education. The situation is made worse by long distances to schools,
inadequate facilities and teachers, and cultural barriers.
The challenge to improving education is improving access, quality and
equity in primary, secondary and tertiary education; increasing uptake
of science and commercial subjects; increasing skilled people in technical
and vocational education and training; improving special education; improving
access to and the quality of tertiary education; improving performance
of support institutions in the education system; and developing effective
and efficient management in education system.
7.2.2.2 Strategic Options
Strategic options are concerned with the problem of access, quality
and equity at the various levels of the education system and include:
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improving Access, Quality and Equity in Education through: (a) continuing
with the policy of free primary education; (b) making primary education
compulsory; (c) construction of additional units by both the public and
private sectors; (d) introducing free and compulsory secondary education;
(e) increasing the numbers of teachers and college tutors; (f) providing
more and better school facilities; (g) providing adequate learning materials;
(h) introducing entrepreneurial subjects in curricula; (i) increasing budgetary
allocations to primary education; (j)encouraging preventive maintenance
for buildings and equipment, (k) rehabilitation of buildings; Q) establishing
and enforcing minimum standards for secondary schools; (m) reviewing the
selection process to secondary education to ensure that it is fair and
contributes to quality sustenance; (n) providing students with adequate
appropriate instructional materials; (o) establishing a textbook fund for
replacement and maintenance of instructional materials; (p) providing library
facilities to all secondary schools; and increasing collaboration with
communities, NGOs and the general public in the provision of secondary
school education; (q) introducing compulsory free primary and secondary
education and changing attitudes towards education; (r) making curricula
sensitive to gender issues; (s) ensuring appropriate designs to cater for
people with disabilities; (t) strengthening the guidance and counseling
services in order to address the academic, psychological and socio-cultural
needs of pupils; (u) increasing the number of well trained teachers and
reducing teacher - pupil ratios; (w) and improving the production and distribution
of learning materials;
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improving Technical and Vocational Education and Training (TVET) through:
(a) introducing technical education in communities, primary schools, secondary
schools, the university and other post-secondary institutions; (b)introducing
science and technology subjects; (c) and increasing the number of technical
and vocational training institutions;
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improving Special Education by: (a) offering equal education opportunities
to people with disabilities; (b) increasing the number of institutions
offering special education; and (c) increasing the number of special education
teachers;
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improving Tertiary Education by: (a) increasing access in the University
by reviewing conditions for admission to allow more of those that can afford
to pay and providing scholarships to those in need; (b) encouraging individuals
and organizations to establish private universities and tailor their courses
to acceptable standards; (c) improving quality by diversifying university
programmes to serve clearly identified areas of human resources needs;
(d) introducing more postgraduate programmes; (e) improving equity by paying
special attention to the enrolment of women and students with special needs;
(f) decentralizing the management of the University; (g) reviewing the
University Act; (h) improving the financial performance of the University;
(i) increasing financing for university research and increasing the number
of faculties covering pharmacology, engineering architecture; 0) increasing
the number of Teachers Training College (TTC) tutors; (k) upgrading tutors
to degree level; (1) training unqualified tutors; (m) providing management
skills to all heads of colleges; (n) increasing the number of TTCs; (o)
increasing financial resources to TTCs; and (p) encouraging private sector
involvement in TTCs;
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improving Support Institutions in the Education Sector by: (a) strengthening
the management of examinations and of examination bodies; (b) reviewing
assessment procedures; (c) enhancing security of examinations; (d) ensuring
fairness and transparency in the selection process; (e) ensuring that suitable
textbooks and other materials are available in libraries; (f) promoting
the local publishing industry; and (g) improving management at the ministry
level; and
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improving Management in the Education System by: (a) improving human resource
management by better remuneration packages and better housing for teachers;
(b) more promotion opportunities, and better supervision; (c) finding a
better or workable mechanism of inspecting and supervising private and
public schools before issuing licenses; (d) improving inter-sectoral coordination,
particularly between the Ministry of Education and other ministries involved
in training matters; (e) reviewing the Education Act especially in areas
of discipline, and harassment of female students; (f) selection of students
on merit; (g) improving conduct and management of examinations, and (h)
training specialized teachers for students with disabilities.
7.2.3 Reducing Population
Growth
7.2.3.1 Strategic Challenge
The strategic challenge to population growth is slowing down the rate
of population growth (reducing the total fertility rate as well as the
high mortality rate), and raising the literacy and economic status of women.
7.2.3.2 Strategic Options
The strategic options to reducing population growth include:
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enhancing family planning and reproductive health services;
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improving IEC on population issues;
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promoting safe motherhood;
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improving the status of women through increased access to income generating
activities (IGAs);
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improving population planning;
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increasing awareness about critical population issues; and
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introducing a civil registration system, which will act as a support mechanism
to the proposed strategies.
7.2.4
Human Resource Management and Development
7.2.4.1 Strategic Challenge
The strategic challenge is to ensure optimal deployment and utilization
of human resources in the public and private sectors, ensuring that there
are adequate numbers of skilled personnel. The public sector may have adequate
public servants but if they are wrongly deployed and they are underutilized.
Professionals in several sectors - doctors, scientists, researchers, engineers,
administrators and managers - are often deployed in routine administrative
work or in areas not attune to/with their expertise. A second problem in
the public sector has been the poor prospects for career development and
the gaps in middle management due to a freeze on recruitment. Thirdly,
there is a high exodus of public officers to the private sector. Finally,
the advent of AIDS has led to the loss of highly productive officers.
Problems affecting the private sector include: poorly qualified and
skilled staff, inadequate numbers of skilled personnel; over-reliance on
expatriate managers and low productivity and high attrition.
The strategic challenge in human resource management is to identify
measures, which will ensure that human resources in both the public and
private sectors are appropriately trained, deployed and utilized; and that
they are in adequate numbers.
7.2.4.2 Strategic Options
The strategic options for better human resource management in the public
sector include:
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creating more training opportunities for public officials;
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instituting a proper reward system;
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establishing optimum staffing levels;
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depoliticizing the public service;
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establishing rewards for good performances, giving promotions based on
merit; and
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enhancing career counseling and guidance in school.