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INSTALLATIONS
AND MAINTENANCE
Malawi SDNP offers a flexible range of installation options and quotations, including prepaid and postpaid services, on dila-up, wireless, leased line and VSAT connections. Once a registration form has been submitted, users are encouraged to install the required programs on their computures themselves. This is easy and straight forward on windows platforms. Full instructions on how to make client installations are available from SDNP either on the Web site, in printed form or brief summary by telephone. Self installation carries no charge. On the request of a
subscriber,
SDNP staff can make an installation on site at a fee. During the SDNP programme
phase, SDNP will subsidize the total installation charge by 50%. Subscriber
will pay a fixed charge of US$30 for each installation made by SDNP during
this phase. Such an installation including training is expected to take
less than 2 hours. The programme phase ends on 31 December 2000.
Additional prepaid and
other postpaid services are also available.SDNP will charge a fixed US$40 for each requested maintenance visit
after installation
DIAL-IN ACCESS
All the services offered by SDNP and
listed in here are available from the SDNP national Internet hub which can
be reached by dial-in access in Blantyre Lilongwe and Mzuzu on the
telephone numbers 01874900, 01752900 and (01) 331900 respectively. Each of
these telephone numbers provides a hunting access which allows the
automatic choice of one of multiple lines. If you have problems getting
through to the hunting number, access may also attempted through the
individual numbers made available after subscription.
REGIONAL NODES
Malawi SDNP is establishing dial-in
access through its regional Internet nodes already available now in
Blantyre, Lilongwe and Mzuzu. Technical support is now also available on
these regional nodes a help desk can be reached on 01874979, 01756645 and
(01)331673.
Accessing the network through nearby
regional node will enable users to reduce their telephone bills through
shorter distance telephone connections and hopefully increase the quality
of telephone and data connection
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SDNP Subscription Form: Click prepaid or postpaid to get a formatted pdf form then print, fully complete and send to address below. As a guide, you will need the following details to subscribe:
SERVICE REQUIRED(tick)
USERNAME CHOICE
Username consists of alphabetic characters and numbers Punctuation marks are NOT allowed in username PASSWORD CHOICE (change after installation)
Suggested Installation Method (tick) and Date
Send form to: SDNP Coordinator, P.O. Box 31762, Blantyre 3, MALAWI Fax: +265-(0)1-873944 Tel: +265-(0)1-874979 A signed form is required for subscription. |